Last Updated: 13.7.2026

At The Dog Learning Hub, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices you have regarding your personal data.

By using this website, you agree to the practices described in this Privacy Policy.

The Dog Learning Hub is an online educational platform providing evidence-based learning resources for dog owners.

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Email: infor@thedoglearninghub.co.uk

Website: https://thedoglearninghub.co.uk

Depending on how you use our website, we may collect:

This may include:

• Your name
• Email address
• Billing address
• Payment details (processed securely through our payment provider)
• Purchase history
• Account information (if applicable)
• Messages you send through our contact forms

We may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referral websites
• General website usage statistics

This information helps us improve the website and understand how visitors use it.

We use your information to:

• Process purchases
• Deliver digital downloads
• Provide access to webinars and courses
• Respond to enquiries
• Send requested information
• Improve our website and resources
• Manage customer accounts
• Meet our legal obligations
• Prevent fraud or misuse

We only collect information that is necessary for these purposes.

If you choose to join our mailing list, we may send you:

• New resource announcements
• Educational updates
• Webinar invitations
• Special offers
• News about The Dog Learning Hub

You can unsubscribe at any time using the link included in every email.

We will never send marketing emails without your permission.

Payments are processed securely through trusted third-party payment providers.

We do not store your full payment card details on our website.

Please refer to your payment provider's Privacy Policy for further information.

Our website uses cookies to improve your browsing experience.

Cookies may help us:

• Remember your preferences
• Improve website performance
• Understand visitor behaviour
• Analyse website traffic

You can control cookies through your browser settings.

We may use analytics tools to understand how visitors use our website.

This information is anonymous and helps us improve our educational content and user experience.

Analytics may collect:

• Pages visited
• Time on site
• Device type
• General location (country or region)
• Referral source

This information does not normally identify you personally.

We do not sell your personal information.

We may share information only where necessary with trusted service providers such as:

• Payment processors
• Website hosting providers
• Email marketing services
• Course or membership platforms
• Website analytics providers

These providers only receive the information necessary to perform their services.

We take appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

While no website can guarantee absolute security, we work to keep your information as safe as reasonably possible.

We only keep personal information for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Maintain business records

When information is no longer required, it will be securely deleted or anonymised.

Under UK data protection law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict how your information is used
• Object to certain processing
• Request a copy of your information
• Withdraw consent where applicable

To exercise these rights, please contact us using the details above.

The Dog Learning Hub is intended for adults.

We do not knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent.

If you believe a child has provided personal information through our website, please contact us so that we can remove it where appropriate.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage you to read their Privacy Policies before providing personal information.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices.

The latest version will always be published on this page.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

The Dog Learning Hub

📧 Email: infor@thedoglearninghub.co.uk

🌐 Website: https://thedoglearninghub.co.uk