The Dog Learning Hub
Start Here
About dog learning hub
Our Learning Principles
Learning Library
The Dog Learning Hub
Start Here
About dog learning hub
Our Learning Principles
Learning Library
More
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Frequently Asked Questions

Please reach us at info@thedoglearninghub.co.uk if you cannot find an answer to your question.

 The Dog Learning Hub is an online educational platform designed to help dog owners better understand behaviour, training and welfare.

We provide practical, evidence-informed learning through:

  • Quick Guides
  • Workbooks
  • Checklists
  • Webinars
  • Courses
  • Downloadable resources
  • Free educational content
  • Membership (coming soon)

Our resources are designed to support learning at your own pace.


 Our resources are suitable for:

  • New dog owners
  • Experienced dog owners
  • Puppy owners
  • Owners of adolescent dogs
  • Rescue dog owners
  • Multi-dog households
  • Owners of reactive or behaviourally challenged dogs
  • Anyone interested in learning more about dogs

Some resources may also be useful for dog professionals as part of their continuing learning.


 Yes.

Many of our guides are written specifically for beginners and explain concepts in clear, practical language.

Where topics are more advanced, we explain specialist terminology as clearly as possible.


 Simply browse the Learning Library, choose the resource you'd like and complete checkout securely through our website.

Once payment has been processed, you'll receive access to your purchase according to the product description.


Unless otherwise stated, all of our products are digital.

Nothing will be posted to you through the post.


Yes. Many resources are downloadable PDFs that you can save to your own device for personal use.

Some webinars and courses are accessed online rather than downloaded.


Yes.

Resources purchased for personal use may be printed for your own learning.

They may not be copied or distributed to others.


Yes.

Our downloadable resources can usually be viewed on computers, tablets and smartphones.


Our webinars are delivered online and may be available either live or as recordings, depending on the product.

Each webinar description will explain:

  • Whether it is live or recorded
  • The duration
  • What is included
  • Whether a workbook is provided
  • How long access lasts


Many webinars include a downloadable workbook or supporting notes.

This will always be stated on the product page.


Access varies depending on the product.

The access period will always be shown before purchase.


Yes.

Our membership is currently in development.

It will include:

  • Exclusive webinars
  • New learning resources
  • Downloadable workbooks
  • Educational articles
  • Member-only content
  • Community learning opportunities

More information will be available soon.


No.

Our resources provide general education and are not a substitute for an individual behaviour assessment.

Every dog is different and some situations require personalised support.


We recommend seeking professional advice if your dog:

  • Growls, snaps or bites
  • Shows aggression towards people or other animals
  • Has a sudden change in behaviour
  • Appears fearful or highly anxious
  • Guards food, toys or people
  • Is becoming increasingly difficult to manage safely
  • Is struggling around children
  • Has behaviour that causes you concern


Yes, where appropriate.

If your dog's behaviour changes suddenly or unexpectedly, we recommend arranging a veterinary examination to rule out pain, illness or other medical causes before assuming the cause is behavioural.


If you're unsure, we recommend visiting our Start Here page.

It will help you decide which learning pathway is most appropriate for your dog and your current situation.


No.

You can choose the resources that best suit your needs.

Many owners begin with a Quick Guide before progressing to workbooks, webinars or courses.


Our resources are evidence-informed and reflect current understanding of canine behaviour, learning and welfare.

As knowledge develops, we may update our resources to reflect new evidence and best practice.


No.

Resources are licensed for personal use only.

Please do not:

  • Email them to others.
  • Upload them online.
  • Share them in Facebook groups.
  • Print multiple copies for distribution.
  • Sell or redistribute them.

If someone would like a copy, please encourage them to purchase their own licence.


Please check:

  • Your spam or junk folder
  • Your promotions folder (if using Gmail)
  • Your order confirmation email

If you still cannot access your purchase, contact us and we'll be happy to help.


Please contact us with:

  • Your order number
  • The resource name
  • The device you're using
  • A description of the problem

We'll do our best to resolve the issue promptly.


If you have a question that isn't answered here, we'd love to hear from you.

📧 Email: info@thedoglearninghub.co.uk

🌐 Website: thedoglearninghub.co.uk


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